September 2019 Commercial Dealer Update


SunPower Named 1 of 4 Top Solar Stocks to Watch... NEW EXPLAINER VIDEO: Learn About and Sell More Storage... Intelegant Award Submissions Are Now Open...

July 2019 Commercial Dealer Update Masthead

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SunPower Named 1 of 4 Top Solar Stocks to Watch

Monday Morning—a digital publication that helps millions of subscribers and website visitors become smarter, more confident investors—released an article that summarized the incredible success and future potential of the US solar market. But the main focus of the piece was to highlight four “top solar stocks” for which they believe the future is “especially bright.” SunPower was on that list, with Monday Morning highlighting the “red hot” stock and the recent increase of our full year’s earnings estimate. 

Read the full article here.

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SunPower Recognized as Tier 1 Manufacturer

Our commitment to providing the industry’s best commercial solar solutions has been validated again with SunPower being recognized by IHS Markit and Bloomberg New Energy Finance in their latest respective 2019 Tier 1 Manufacturer reports. 

This should come as no surprise to SunPower® Dealers. For over 30 years we’ve been focused on providing safe and reliable solar systems that deliver clean energy to our customers—and we appreciate the important role you play in helping us realize our mission of changing the way our world is powered.

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Less than a Week to Complete the 2019 Annual Dealer Survey!

Many of you have received an email invitation to participate in SunPower’s 2019 edition of the Annual Dealer Survey. As always, your feedback is extremely important to us—which is why we want to ensure we’ve captured the views and opinions of your Dealership.

Each of you brings a unique perspective, and your input will help us prioritize our activities for the coming year to better serve your needs. For example, Dealer feedback last year resulted in several exciting developments, including launching online ordering for Helix® Roof, increasing demand generation and brand awareness, adding project development analysts to assist in proposal development, and increasing the number of financing partners for Dealer projects. 

Our goal is to deliver the best customer experience through world-class products, services, and solutions. By completing the survey, you will help us make improvements and set priorities that better serve your Dealership!

The annual SunPower Dealer Survey is available through September 30. If you have any questions, please contact your RSM.

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Baseball Grizzlies Score Major Win with Trinity Solar

The Fresno Grizzlies, a Triple-A minor league baseball organization, announced their commitment to a 900 kW SunPower® Helix® Carport project installed by Fresno-based SunPower Dealer Trinity Solar.

Congratulations to Trinity Solar for being chosen from the 20 firms that bid on the project. The Helix system will be installed in a parking lot next to Chukchansi Park and will reduce the Grizzlies’ utility costs between an estimated 80 and 85 percent. Construction will begin this fall and be completed before the beginning of the 2020 season.

There’s a PR win here as well. The announcement earned high-quality media notice featuring Trinity and their customer, including stories in Ballpark Digest, Big Valley News, and OurSports Central. Be sure to let us know if you have a newsworthy project in the works. We love supporting our Dealers by leveraging our relationships with the press and through social media promotion as well. Email and we’ll explore the opportunities together. 

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NEW! View Your Account Notifications in the Dealer Portal

Account notifications are now easily viewable from anywhere in the Dealer Portal, and you also have fast access to any of the records referenced in the alerts.

Simply open the Notifications feed by clicking on the bell icon in the top right corner of the menu bar. After you see your notifications, just click any of the links to view the applicable record. 

A red indicator highlights new notifications, which you’ll receive for updates regarding your design requests, orders, construction financing applications, transferred opportunities, and more. It’s a fast and intuitive way to track recent developments and keep your opportunities progressing.

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The Proposal Content Template Puts Your Best Foot Forward

The Proposal Content Template is designed to help RSMs and Dealers easily create customer proposals. If you’re not using it, you should be. Why?

  • It’s customizable. You can easily include your logo, company statistics, project experience, customer references, datasheets, and more. You can also remove or include sections, depending on each specific opportunity.
  • Its customer focused. The Proposal Content Template contains topics typically requested in customer RFPs, such as company information, project experience, product details, sustainability data, and more. It also outlines the reasons why prospects should select you as their solar partner.
  • It has the latest information. The template is updated quarterly to ensure that your proposals are up to date, so always make sure you have the most recent version.

You can find the template in the Portal. Simply visit the Content tab and search for Commercial Dealer Proposal Content Template

Give yourself the best chance of winning the job by using this strategically developed sales tool! 

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New Video Helps You Learn About and Sell More Storage

Many of you who stopped by the Helix® Storage station at this year’s Dealer Conference Product Expo had a chance to see the Product Team’s detailed demonstration of how Helix Storage works to save customers money. And many of you said, “I want a copy of that demo!”

We listened, and here it is. 

We’re excited to release the new SunPower explainer video: Understanding the Value of Helix Storage

In addition to providing a portable version of the Product Expo demo, it also explains the basic concepts that support energy storage use cases—like utility demand charges and time of use (TOU). It then goes on to show how solar and Helix Storage combine to save customers money on their energy bills via simple, clear visual examples and easy-to-follow calculations.

This video is a great way to educate yourself, your employees, and your customers. It’s also a compelling sales tool to ensure that prospects understand the substantial value Helix Storage can provide in situations where energy storage makes sense.

Check it out today. And contact your RSM if you’d like a local copy of the video for yourself.

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EnergyLink® Dealer Suite: Advanced Fleet Monitoring

We are excited to announce the pilot launch of EnergyLink Dealer Suite. This robust monitoring platform replaces the SMS Portal and provides your Dealership with new and improved ways to serve your customers:

  • Faster and easier access to fleet and system data
  • Real-time 24/7 monitoring 
  • Powerful visualization tools to easily understand or explain system data
  • Portfolio alerts to identify issues before you hear about them from your customers
  • The ability to view fleet, system, or individual component performance
  • On-demand downloads of historical data to analyze performance, answer customer questions, and alleviate concerns

For a limited time we’re offering this pilot version of EnergyLink Dealer Suite for free. As SunPower continues to invest in and improve our monitoring solutions, we will continue to offer a baseline free service, but we also plan to introduce an advanced package that will feature remote management functions designed to further reduce your O&M costs.

  • To view a brief video demonstration of EnergyLink Dealer Suite in action, click here
  • Click this link to download the Quick Start Guide—and get up and running, fast

Lastly, join us at 11:00 a.m. PT on October 10 for the EnergyLink Dealer Suite webinar. Register today.

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Intelegant Award Submissions Are Now Open

This year’s Intelegant Awards are bigger and better than ever! In addition to a National Prize winner, we’ll select two Regional winners to be announced at the 2020 Dealer Conference.

We’ve also expanded the prize selection to include:

  • Two Apple iPads (Grand Prize winner only)
  • SunPower® merchandise
  • 2019 Intelegant Winner logo for use in promotional materials
  • Credit toward SunPower training
  • Recognition on SunPower social media
  • Recognition in SunPower-issued press release
  • Feature in the monthly SunPower Commercial Dealer Update

The submission deadline is November 14, 2019. Projects installed within the last 12 months of the submission deadline are eligible. Click here to review the submission criteria and submit your project(s) for consideration. 

Good luck!

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10 Reasons for Customers to Thank You 

Educating prospects and customers is a great way to stay in contact—and remain at the top of their mind as well. 

This month’s featured Business Feed post can provide value to virtually any organization and, not surprisingly, is one of our most popular pieces. It covers 10 ways businesses can save money on their energy costs. As you’d expect, renewable energy is one of them.

Sending a quick note with a link to the article (10 simple ways to reduce business energy costs) will take just a few minutes but could pay substantial dividends in the long run. 

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Upcoming Webinars

Effectively managing your operations to control costs and maintain satisfied customers is an increasingly important aspect of your business. Two of SunPower’s upcoming webinars will address this topic. The first, EnergyLink Dealer Suite, will cover the advanced capabilities in viewing customers’ portfolios using EnergyLink. The other, Helix Carport Project Process, will explain how to access the support you need for Helix Carport project management. Join us!

EnergyLink® Dealer Suite October 10, 11:00 a.m. PT REGISTER
Helix® Carport Project Process October 17, 11:00 a.m. PT REGISTER

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Dealer-Acclaimed Sales Skill Training

Dealers like you have sent their full sales teams to complete our sales skill training. In fact, we’ve recently added a new location for our next two classes, because the previous dates sold out!

Oct. 22 Winning Customer Conversations Sacramento, CA Joe Thomas, Impact Advantage ENROLL
Oct. 23 Advanced Selling for Commercial Professionals Sacramento, CA Joe Thomas, Impact Advantage ENROLL

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Helix® Roof Onsite Installation Training

This onsite, instructor-led training will give you and your crew hands-on experience with our Helix Roof solution. You’ll be exposed to all aspects—including system components and installation best practices—to help ensure a safe, efficient build. 

Project management, design interpretation, roof layout, mounting system installation, ballasting, array wiring, module installation, power station installation and wiring, system commissioning, monitoring, and O&M—it’s all covered in meticulous real-world detail. In addition, we’ll review the NEC codes and certifications relevant to Helix Roof, as well as any project-specific considerations. 

Enroll today by contacting your RSM or logging into SunPower University.

  • Maximum number of attendees: 15
  • Cost: $1495 for the 1-day course or $2495 for the 2-day course
  • Dealer Program Funds accepted

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Thank you for helping us change the way our world is powered!

October 2019 Commercial Dealer Update
October 2019 Commercial Dealer Update

Save the date: 2020 Dealer Conference • ITC extension campaign needs your help • EnergyLink Pro Kiosk View ...

August 2019 Commercial Dealer Update
August 2019 Commercial Dealer Update

Big policy wins on the east coast • New Helix Storage offering • Dealer Program Funds released • Advanced S...